Waiters are restaurant professionals who attend to customer needs in a friendly and welcoming manner, while receiving and delivering their orders quickly and accurately with excellent customer service. Food and beverage service workers and related workers are the first line of customer service in restaurants, coffee shops and other food service establishments. Depending on the establishment, they take customer orders for food and drink and serve food and beverages. The restaurant waiters are responsible for taking orders and serving food and beverages to guests.
They play an important role in guest satisfaction, as they are also responsible for checking the status of customers to ensure that they are enjoying their meals and taking steps to correct any problems. Waiters and waitresses take orders and serve food and beverages to customers in gastronomic establishments.
Leave a Comment